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Human Resources Workers Compensation Manager Job Description

Publish: April 2, 2021

Author: StrongerTeams Editorial

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Human Resources Workers Compensation Manager Job Description

Table of Contents

A Human Resources Workers Compensation Manager develops and runs an organization’s workers’ compensation program.

Workers’ Compensation is a government-approved insurance scheme under which employees can be compensated for injuries sustained at work. A Human Resources Workers Compensation Manager needs to understand the legalities of the organization’s scheme, assess each claim, and negotiate a fair and equitable settlement for the employee.

The role requires empathy, resilience, and a sound business sense. A successful Human Resources Workers Compensation Manager can advance into an HR Manager or HR Consultant role.

Similar Job Titles:

HR Specialist, Compensation and Benefits Manager, HR and Administration Manager, HR Employee Relations Manager

What Does a Human Resources Workers Compensation Manager Typically Do?

A Human Resources Workers Compensation Manager creates an organization’s Workers’ Compensation plan and manages it to deliver fair insurance coverage for employees who suffer injuries at work.

The role involves:

Designing a Workers’ Compensation system
Finding a suitable insurance provider
Investigating claims
Negotiating settlements
Litigating when required
Managing returns to work
Analyzing health and safety incidents
Reporting to management on safety and claims

Designing a Workers’ Compensation System

Workers’ Compensation schemes are governed by federal and state law, so a Human Resources Workers Compensation Manager ensures that the organization’s system is compliant, easy to access, and capable of handling claims efficiently and quickly.

The system requires many elements to be in place, but a Human Resources Workers Compensation Manager can solicit help from local government and insurance scheme providers.

Finding a Suitable Insurance Provider

Many insurance providers offer fully-managed, one-stop-shop schemes, but a Human Resources Workers Compensation Manager weighs the packages offered against the costs and benefits each provider offers.

Depending on the organization’s specific needs, a Human Resources Workers Compensation Manager chooses the best provider and manages the ongoing relationship to ensure the provider continues to meet the organization’s requirements.

Investigating Claims

Every claim lodged against the Workers’ Compensation scheme must be thoroughly investigated before a settlement can be reached. A Human Resources Workers Compensation Manager runs each claim investigation to ensure all the facts are collected and verified, no bias is shown, and impartiality is exercised throughout the investigation.

Claim investigations can be highly complex, and a Human Resources Workers Compensation Manager may have to engage with fraud investigators, safety experts, medical authorities, and security staff during the process.

Negotiating Settlements

A Human Resources Workers Compensation Manager is the lead negotiator in deciding settlement amounts after a claim has been accepted. The role involves negotiating with the insurance provider, the organization, and the affected employee to reach a settlement amount that is acceptable to all parties.

Negotiations can be difficult and protracted, and a Human Resources Workers Compensation Manager requires expert negotiation and mediation skills to ensure a win-win is achieved.

Litigating When Required

If a claim is disputed, or if fraud is proven, a claim may advance to litigation, in which case a Human Resources Workers Compensation Manager represents the organization and presents all the facts of the case.

A Human Resources Workers Compensation Manager needs in-depth knowledge of Workers’ Compensation legislation and must have every step of the claim process documented. This role requires complete attention to detail and thoroughness to ensure a successful outcome.

Managing Returns to Work

Having completed recovery and rehabilitation, an employee who has suffered an injury at work has to be helped through the process of returning to work. A Human Resources Workers Compensation Manager is the employee’s first point of contact and ensures that all the employee’s requirements for a successful return are in place.

In some cases, the employee may need special equipment or disability aids, in which case a Human Resources Workers Compensation Manager ensures that these are organized in advance of the employee’s first day back.

Analyzing Health and Safety Incidents

The organization’s Health and Safety Officer works together with a Human Resources Workers Compensation Manager to investigate any incidents in the organization and determine whether any action is required to prevent reoccurrence.

Reporting to Management on Safety and Claims

A Human Resources Workers Compensation Manager provides regular reports to senior management on the status of open claims, any recurring safety issues in the organization, and any concerns with the insurance providers.

Roles a Human Resources Workers Compensation Manager Typically Collaborates With

A Human Resources Workers Compensation Manager is closely linked with the following roles:

Collaborative Roles
HR Director	Senior HR Business Partner	HR Executive
Benefits Manager	HR Development Manager	HR Operations Manager
HR Strategist	Senior HR Specialist	HR Compliance Specialist

Human Resources Workers Compensation Manager Salary

Human Resources Workers Compensation Managers in the U.S. can earn between $86,000 and $116,000 a year, with the median being $102,558.

What Is the Human Resources Workers Compensation Manager Pay Difference by Location?

Location will affect a Human Resources Workers Compensation Manager’s pay as follows:

City	Average Salary
Milwaukee, WI	$101,501
Seattle, WA	$112,137
Washington, D.C.	$114,168
New York, NY	$123,377
San Francisco, CA	$128,197
Denver, CO	$103,717
Boston, MA	$115,552
Austin, TX	$100,866

What Is the Human Resources Workers Compensation Manager Pay Difference by Experience Level?

Experience has the following effect on a Human Resources Workers Compensation Manager’s salary:

Experience Level	Average Salary
< 1 year	$96,307
1–4 years	$97,557
5–9 years	$100,058
10–19 years	$103,984
20+ years	$105,614